Privacy Policy
Effective date: September 10, 2025
Expert IT (“we”, “us”, “our”) respects your privacy. This Policy explains what we collect, how we use it, and your choices.
1) What We Collect
Order & account info: name, email, billing details, purchase history.
Payment data: processed securely by our payment provider (e.g., PayPal). We do not store full card numbers on our servers.
Technical data: IP address, device/browser info, pages visited, and cookies/analytics to measure performance and improve the site.
2) How We Use Information
Deliver purchases, provide support, process payments, prevent fraud.
Improve site performance, content, and user experience.
Send service emails (receipts, downloads). Marketing emails only with your consent (you can unsubscribe anytime).
3) Cookies & Analytics
We may use cookies and analytics tools (e.g., site stats) to understand usage and improve performance. You can control cookies via your browser settings.
4) Sharing Information
We share data only with service providers who help run our business (e.g., hosting, payment processing, email delivery) under confidentiality obligations. We do not sell your personal information.
5) Data Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure.
6) Data Retention
We keep data as long as necessary for purchases, support, legal obligations, and legitimate business interests. You can request deletion where applicable.
7) Your Choices & Rights
Access/Update/Delete: email support@expertit.store.
Marketing opt-out: use the unsubscribe link in any marketing email.
California (CCPA/CPRA): California residents may have rights to know, delete, and opt out of certain sharing. Contact us to exercise these rights.
EEA/UK (GDPR) visitors: where applicable, you may have rights to access, rectify, erase, restrict, port, and object. We process data based on contract (to deliver purchases), legitimate interests (site operations, security), consent (marketing), and legal obligations.
8) Children
Our site is not intended for children under 13. We do not knowingly collect their data.
9) International Transfers
If you access our site from outside the U.S., your data may be processed in the U.S. or other countries with different laws.
10) Changes
We may update this Policy. We’ll post a “Last updated” date at the top.